Time to think

Everything moves so fast these days. Our expectations - and those of our customers - seem to follow suit. For instance, instead of days in the mail, or even minutes on the phone, a response to a customer or question can be emailed in a matter of seconds. The information flies around so quickly sometimes, you barely have time to think. Here is the point where some caution needs to be exercised.

Granted, we are all expected to be “quick on our feet” and people who are able to make fast, decisive judgements.But we can’t let technology to a point where we can no longer take time to think - think critically, towards the future, about solutions, about our problems. Technology should enhance our thinking time, not eliminate it.

Till next time.

Diane

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